Minimum System Requirements
These minimum requirements must be met on your iOS or Android mobile device in order to authenticate with Duo:
- You must have a screen lock enabled on the mobile device which can be in the form of a password, PIN, pattern, a fingerprint/Touch ID, or Face ID. To add a screen lock, follow the directions specific to your device:
-
The minimum required operating system version:
- Android devices - See Which versions of Android does Duo Mobile support?
- iOS devices - See Which versions of iOS does Duo Mobile support?
If your device does not meet the above requirements, please contact the ITS Helpdesk: helpdesk@salamzone.com or 269-471-6016.
